Privacy Policy

Section 01 Introduction & Scope

This Privacy Policy ("Policy") describes how ug773 ("we", "us", "our", "Platform") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "Player", "User") who access or use the ug773 website located at https://ug773.net and any related gaming services, mobile interfaces, customer support channels, and promotional communications (collectively, the "Services").

ug773 operates in the Philippines and is fully committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and any relevant issuances by the National Privacy Commission ("NPC"). This Policy is designed to be transparent, clear, and accessible to all Filipino players using our platform.

This Policy should be read together with our Terms & Conditions, which govern the overall use of the ug773 platform. Capitalized terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.

Section 02 Data Controller Information

For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, ug773 acts as the personal information controller in respect of the personal data collected through the platform. As the data controller, ug773 determines the purposes and means of processing your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our designated Data Privacy Officer through the contact details provided in Section 13 of this Policy.

Section 03 Data We Collect

ug773 collects personal information through several channels and for specific, defined purposes. The categories of data we may collect include the following:

3.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, residential address, email address, and mobile number provided during account creation.
• Identity Verification (KYC) Documents: Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys card, driver's license), proof of address (e.g., utility bills, barangay certificate), and source of funds documentation where required.
• Financial Data: Payment account details for deposits and withdrawals, including e-wallet account references (GCash, Maya, Coins.ph), bank account details (BPI, BDO, UnionBank, Metrobank), and cryptocurrency wallet addresses (USDT) — solely for the purpose of processing transactions.
• Communications Data: Messages, emails, live chat transcripts, and other correspondence between you and ug773 customer support.

3.2 Data Collected Automatically

• Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, session duration, games played, bet amounts, login timestamps, and navigation paths within the ug773 platform.
• Cookie and Tracking Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Policy.
• Location Data: Approximate geographic location derived from your IP address, used for compliance checks and fraud prevention. We do not collect precise GPS-level location data.

3.3 Data from Third Parties

In certain circumstances, ug773 may receive personal data about you from third parties, including identity verification service providers, payment processors, fraud detection systems, and publicly available sources, where permitted by applicable law and necessary for the purposes described in this Policy.

3.4 Summary of Data Categories

Section 04 How We Use Your Data

ug773 uses the personal data it collects for the following purposes, each of which is grounded in a lawful basis as described in Section 5:

• Account Creation and Management: To register your player account, verify your identity, maintain your account profile, and provide access to the full range of ug773 gaming services.
• Transaction Processing: To process your deposits and withdrawals through your chosen payment method (GCash, Maya, BPI, BDO, UnionBank, Coins.ph, USDT) accurately and securely.
• Regulatory Compliance: To meet our obligations under applicable Philippine law, including KYC requirements, anti-money laundering ("AML") obligations, and reporting requirements to competent regulatory authorities.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, collusion, and other abuse of the ug773 platform.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance relating to your ug773 account and gameplay.
• Responsible Gaming: To monitor gaming patterns, identify potentially problematic behavior, and enforce responsible gaming tools including deposit limits and self-exclusion at the player's request or where required by regulation.
• Platform Improvement: To analyze usage patterns, conduct performance testing, and improve the functionality, design, and user experience of the ug773 platform.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, and news about ug773 where you have provided consent. You may withdraw consent at any time by contacting customer support.
• Legal Claims: To establish, exercise, or defend legal claims in connection with disputes or regulatory investigations involving ug773 or its players.

Section 05 Legal Basis for Processing

Under the Data Privacy Act of 2012, ug773 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and ug773 — specifically the Terms & Conditions you agree to upon registration — including account management and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML requirements and regulatory reporting obligations.
• Legitimate Interests: Processing is necessary for ug773's legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: For certain processing activities — particularly direct marketing communications — we rely on your freely given, specific, and informed consent. You have the right to withdraw this consent at any time without detriment to your account status.

Section 06 Cookies & Tracking

ug773 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and support security and analytics operations. A cookie is a small text file stored on your device when you visit a website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of the ug773 website, including maintaining your logged-in session, processing transactions, and enabling core security features. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming configurations to personalize your ug773 experience.
• Analytics Cookies: Collect anonymized data about how players interact with the ug773 platform, including pages visited, session duration, and navigation paths, to help us improve the service.
• Security Cookies: Used for fraud detection, bot prevention, and verification of user identity during login and sensitive account operations.

6.2 Managing Cookies

You can control or delete cookies through your browser settings. Note that disabling strictly necessary cookies will impair your ability to access and use core features of the ug773 platform, including the ability to log in and place bets. Most modern browsers allow you to block third-party cookies while permitting first-party cookies, which we recommend as a balanced approach.

Section 07 Data Sharing & Disclosure

ug773 does not sell, rent, or trade your personal data. We may share your information with the following categories of recipients only where strictly necessary and on a need-to-know basis:

• Service Providers: Third-party vendors who assist ug773 in delivering the Services, including payment processors (e.g., GCash, Maya, bank partners), identity verification providers, cloud hosting providers, and customer support platform operators. All service providers are bound by data processing agreements requiring them to handle your data in accordance with applicable privacy law.
• Regulatory Authorities: Government agencies, law enforcement bodies, and regulatory authorities in the Philippines where disclosure is required by law, court order, or regulatory directive, including PAGCOR, the Anti-Money Laundering Council ("AMLC"), and the National Privacy Commission ("NPC").
• Fraud Prevention Networks: Shared fraud intelligence networks and identity verification consortia where disclosure is necessary to prevent financial crime and protect other ug773 players.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of ug773 or substantially all of its assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With Your Consent: To any other third party where you have provided your explicit prior consent to such sharing.

Where ug773 shares data with service providers outside the Philippines, we implement contractual safeguards — including standard data protection clauses — to ensure your data remains protected to a standard equivalent to that required under Philippine law.

Section 08 Data Retention

ug773 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law, whichever is longer. Our general retention guidelines are as follows:

• Active Account Data: Retained for the full duration of the player's active account relationship with ug773.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years following the transaction date, consistent with AML regulatory requirements applicable in the Philippines.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following account closure or the last transaction date, in accordance with applicable regulations.
• Customer Support Records: Correspondence and support ticket histories are retained for three (3) years following the resolution of the relevant interaction.
• Marketing Data (consent-based): Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that renders re-identification impossible. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes without restriction.

Section 09 Data Security

ug773 implements a comprehensive set of technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or misuse. Our security framework includes:

• Transport Encryption: All data transmitted between your browser and ug773 servers is protected using Transport Layer Security (TLS) with strong cipher suites. Our platform enforces HTTPS across all pages and API endpoints.
• Data Encryption at Rest: Sensitive personal and financial data stored in ug773 databases is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized ug773 personnel and service providers on a strict need-to-know basis. All internal access is logged and subject to regular audit review.
• Intrusion Detection: ug773 maintains active monitoring systems to detect and respond to unauthorized access attempts, suspicious login patterns, and other security anomalies in real time.
• Security Audits: We conduct periodic internal and external security assessments to identify and remediate vulnerabilities in our systems and data handling practices.

While ug773 employs robust security measures, no method of electronic transmission or storage is entirely immune to risk. We encourage you to use a strong, unique password for your ug773 account, avoid accessing your account from shared or public devices, and notify us immediately if you suspect any unauthorized activity on your account.

Section 10 Your Rights & Choices

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ug773:

• Right to be Informed: You have the right to be told what personal data ug773 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data ug773 holds about you, including information on how it has been processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: Subject to our legal retention obligations and ongoing regulatory requirements, you may request the deletion of personal data that is no longer necessary for the purposes for which it was collected.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.
• Right to Data Portability: Where technically feasible and permitted by applicable law, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe ug773 has not handled your personal data in accordance with applicable law, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact ug773 through the details provided in Section 13. We will respond to all verified requests within a reasonable timeframe and in accordance with NPC guidelines. Please note that some rights may be limited where overriding legal obligations apply — for example, we may be required by law to retain certain financial records irrespective of an erasure request.

Section 11 Children & Minors

The ug773 platform is strictly intended for individuals who are 21 years of age or older, consistent with PAGCOR requirements and applicable Philippine law governing online gaming. ug773 does not knowingly collect, solicit, or retain personal data from individuals under the age of 21.

If ug773 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to close the relevant account, delete the associated personal data, and — where applicable — return any deposited funds through appropriate channels in accordance with regulatory requirements.

If you are a parent or guardian and believe that a minor in your care has registered an account on ug773 or provided personal information to us, please contact our customer support team immediately using the contact details in Section 13 so that we can investigate and take appropriate action without delay.

Section 12 Changes to This Policy

ug773 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory guidance, or platform operations. When we make material changes to this Policy, we will:

• Update the Effective Date displayed at the top of this page;
• Post a prominent notice on the ug773 platform for a reasonable period following the change; and
• Where the changes are significant, notify registered players by sending a notice to the email address on file.

Your continued use of the ug773 platform after the revised Privacy Policy has been published constitutes your acknowledgment of the changes and your agreement to be bound by the updated Policy. If you do not agree with any changes to this Policy, you should discontinue your use of the platform and may request account closure through customer support.

We encourage you to review this Privacy Policy periodically to stay informed about how ug773 is protecting your personal information.

Section 13 Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ug773 — including requests to exercise any of your data subject rights under the Data Privacy Act of 2012 — please contact our Data Privacy Officer through the following details:

All data privacy requests will be acknowledged within five (5) Philippine business days of receipt. We will endeavor to provide a substantive response to your request within thirty (30) days, or such shorter period as may be required by applicable NPC guidelines. In complex cases, we may need to request additional information from you to verify your identity before processing your request.

If you are not satisfied with ug773's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. For more information on your rights and how to file a complaint with the NPC, please refer to the NPC's official resources.